Sony has a bit of an odd history
with advertising. From David
Lynch oddities to a girl with a
weird head, the nonsensical tomfoolery
has always been excusable, due to the
PlayStation brand’s dominance over
the videogames market. Those days,
however, have now come to an end.
Marketing, as a tool, has never
been more important in videogames
than it is now. By creating the most
obvious, mainstream-attracting TV ad
campaigns, Nintendo has run rings
around Sony’s ‘This Is Living’ efforts.
Parents, children and the elderly have
suddenly awoken to this ‘new’ gaming
revolution, willing or not – it was very
clever of Nintendo, and it now has a
revived marketshare, as a result.
Sony’s equivalent has been baffling
and misfiring. To create the This Is
Living campaign, which has so far
centred around poodles, women
on the toilet and dancers with huge
noses, Sony enlisted the help of ad
agency giant TBWA, responsible for the
‘silhouette’ iPod adverts and Peter Kay’s
John Smith shorts. The PlayStation
3 campaign, however, is obviously
where the company has hit a creative
stumbling block.
The This Is Living campaign feels as
if it was fashioned by people that don’t
play PlayStation games, or somehow
misunderstand their appeal. In contrast
to their award-winning iPod adverts,
which are clearly focused on the music,
TBWA has taken the PlayStation
3 away from the importance of its
games. In addition to this, the PS3’s
capabilities are barely hinted at by the
campaign, which itself is a mismatch
of self-indulgent ‘characters’, as well as
an overbearingly quirky tone. This Is
Living, though, is a decent slogan, so
we’re hopeful that it aligns it with a more
meaningful strategy in the future.
To be fair, though, Sony was
probably pushing uniqueness to the
fore when it was outsourced to TBWA.
We attempted to grill Sony on its This
Is Living campaign, but the response
was brief. According to Adam Boita,
UK marketing manager at Sony, “All
of the ads, be it software or hardware,
aim to educate consumers on how the
key technologies behind PlayStation
3 allow us to deliver high-definition
entertainment like you’ve never seen
before.” Typical PR spiel, then, but at
least Sony responded.
One of the Sony tactics we do
appreciate is the PlayStation Tour,
which is more of a grassroots way of
marketing the system. Boita explains
its meaning, “The PlayStation 3 UK
Tour has allowed people to experience
and learn more about the capabilities
of PlayStation 3 at train stations,
shopping centres, universities and
most recently at the O2.” This has been
widely acknowledged as a success
– 90,000 people turned up for the
Tour’s December denouement at the
O2 arena, which housed a SingStar
installation as a centerpiece. Sony’s
Christmas campaign, which earmarked
£1 million for This Is Living quirkiness,
and £3 million for straightforward game
adverts, was also quite effective.
Although we didn’t like Ratchet &
Clank: Tools Of Destruction, we’ll admit
that its adverts were rather good. With
Captain Quark talking over the footage,
it did a good job of presenting the title
as the gaming equivalent of a Pixar
movie. Even though the title had a fairly
small impact, in terms of sales (21 on
Chart Track’s Top 40, in its first week),
the adverts were linear and to the point.
The only other method of marketing
Ratchet & Clank would have been to
imitate Nintendo, and show a range of
people having a fun time with the game.
The Uncharted
adverts followed
a similar tack
to Ratchet &
Clank, and were
as effective
– the game sold 550,000 in Europe,
according to VGchartz.com. This is
higher than any other region.
Slightly less successful were the
SingStar ‘karaoke’ adverts, which shied
away from what the game was about.
Surely the SingStore capabilities were
impressive enough to warrant some
mention, without any sort of gimmick?
We were hoping for a more linear,
focused look at the game’s key features
– video sharing and extra tracks, for
example – but there was barely any
reference to this. It wasn’t a disaster,
but more thought could’ve gone into it.
Overall, we were fairly impressed by
Sony’s efforts over the last few months
of 2007. The danger now, though, is
for the company to be complacent,
while Nintendo steamrollers over it
with its everyman-grabbing, marketing
juggernaut. Now, the PS3 hardware,
more than anything, needs to be
highlighted for the potential user base.
The frivolous This Is Living campaign
just doesn’t cut it.
With 2008 in full swing, we hope
Sony has sensed that illustrating a
game’s quality is the way forward. Sure,
there’s room for creativity, but there’s
a lot more of the PS3’s basic functions
that will impress the public. What about
Blu-ray movies, the PS Store or the free
Network access? Games like Killzone 2
and Gran Turismo 5 will sell themselves
in 2008, but the PS3 will not.
